Terms & Conditions
Shipping
All Products on the store usually ship within 7 days of placing the order. The customer is notified in case of a delay. Goods are shipped via DTDC Courier services. Once the purchased goods are shipped the customer is provided a tracking number via email.
Warranty
All goods are under warranty as specified by the manufacturer.
Currency
All rates mentioned on the site are in Indian Rupees, but get converted to an US Dollar equivalent at the time of transfer to our international payment gateway.
Payment
We have selected WorldPay and Paypal to manage the processing of payments through our website.
WorldPay and Paypal's payment solutions are trusted and utilised by thousands of businesses, big and small, in nearly all parts of the world. WorldPay's e-commerce solutions are secure and easy-to-use, and have enabled customers to gain access to valuable products and services over the Internet.
With WorldPay and Paypal, you are provided with a variety of options for payment for U C Infostore's products, such as Visa, MasterCard and all the major credit cards.
Money Back Guarantee
You may, however, cancel a payment made on this website within seven days of making the order by sending an email quoting your order number (you will have received this in the email receipt from U C Infostore) or by quoting the date of payment and the name of the person who made the payment.
All refunds will be credited to the payment card used to make the order.
We will investigate any reasonable claims for refunds within twenty four hours.
We are committed to security of your information and will investigate reported unauthorised usage of an account immediately and refund customers within twenty four hours for any breach of security as a result of internal company security transgressions.
All refunds are subject to security controls and customers will need to give correct answers to security questions before refunds are made.
User Agreement
The Terms and Conditions contained herein along with the Privacy Policy and Terms of Use, form an Agreement regulating our relationship with regard to the use of U C Infosystems Pvt Ltd's ‘U C Infostore' Platform (Site) by you. Please read this Agreement carefully. This Agreement is effective only upon due agreement / acceptance by You, through the “I Accept” button. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time.
Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.
Definitions:
"Agreement" means the Terms and Conditions contained herein along with the Privacy Policy and Terms of Use including other terms and conditions at other websites of U C Infosystems Pvt Ltd under the U C Infosystems brand name. It will also include references to this Agreement as and when amended, novated, supplemented, varied or replaced.
Site means the U C Infosystems online shopping platform owned and operated by U C Infosystems Pvt Ltd, which provides a venue to the users of U C Infosystems.com to buy the products listed / displayed at U C Infostore.
“User” means and includes any Customer / Buyer / You (the person or any legal entity) who purchases goods on sale through ‘www.ucinfostore.com' by placing an order on the Site.
“Product/s” connotes the goods, services promoted / displayed on the Site and offered for any use / sale.
ucinfostore.com reserves the right to accept or reject your offer. Products/services and information displayed on ucinfostore.com constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. The agreement between you and the U C Infosystems Pvt. Ltd. shall be subject to the following terms and conditions :-
1. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
2. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the Shopping services of U C Infosystems Pvt Ltd you agree to be bound by the Terms and Conditions.
3. All prices, unless indicated otherwise are in Indian Rupees.
4. All prices and availability of products are subject to change without prior notice at the sole discretion of U C Infosystems.
5. U C Infosystems Pvt Ltd reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed by ucinfostore.com the same shall be credited to your account and duly notified to you by email.
6. In a credit card transaction, you must use your own credit card. U C Infosystems Pvt Ltd will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.
7. On receipt of your purchase order U C Infosystems Pvt Ltd shall promptly dispatched (Usually within 7 days). Any request for cancellations of orders once duly placed on the site, shall not be entertained.
8. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by U C Infosystems Pvt Ltd for redelivery shall be claimed from the User placing the order.
9. U C Infosystems Pvt Ltd shall not be liable for any delay / non-delivery of purchased goods by the courier agency, flood, fire, wars, acts of God or any cause that is beyond the control of U C Infosystems Pvt Ltd.
10.The User expressly agrees that the use of service(s) ucinfostore.com is at the User's sole risk. The Service(s) of ucinfostore.com is provided on an "as is" basis without warranties of any kind, whether express or implied. U C Infosystems Pvt Ltd its affiliates, employees, agents, consultants, contracted companies make no warranties of any kind, whether expressed or implied, for the service it is providing or as to the results that may be obtained from use of the Service, or as to the accuracy, reliability or content of any information, service, or merchandise provided through this Service. U C Infosystems Pvt Ltd does not represent or warrant to maintain the confidentiality of information; although U C Infosystems Pvt Ltd current practice is to make reasonable efforts to maintain such confidentiality.
11. The User agrees to use the services provided by U C Infosystems Pvt Ltd, its affiliates, consultants and contracted companies, for lawful purposes only.
12. The User agrees to provide authentic and true information. U C Infosystems Pvt Ltd reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), U C Infosystems Pvt Ltd has the right in its sole discretion to reject the registration and debar the User from using the Services of ucinfostore.com, and / or other affiliated websites without prior intimation whatsoever.
13. U C Infosystems Pvt Ltd will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action.
14. THE USER EXPRESSLY AGREES THAT THE USE OF SERVICE(S) OFFERED BY UCINFOSTORE.COM IS AT THE USER'S SOLE RISK. THE SERVICE(S) OF UCINFOSTORE.COM IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. U C INFOSYSTEMS Pvt Ltd ITS AFFILIATES, EMPLOYEES, AGENTS, CONSULTANTS, CONTRACTED COMPANIES MAKE NO WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, FOR THE SERVICE IT IS PROVIDING OR AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THIS SERVICE. U C INFOSYSTEMS Pvt Ltd DOES NOT REPRESENT OR WARRANT TO MAINTAIN THE CONFIDENTIALITY OF INFORMATION; ALTHOUGH U C INFOSYSTEMS Pvt Ltd CURRENT PRACTICE IS TO MAKE REASONABLE EFFORTS TO MAINTAIN SUCH CONFIDENTIALITY. IT IS ALSO CLEARLY UNDERSTOOD THAT ALL WARRANTIES, IMPLIED OR EXPRESS TAKE PLACE BETWEEN THE MANUFACTURER AND THE USER.
15. This agreement shall be construed in accordance with the applicable laws of India. The Courts at Delhi shall have exclusive jurisdiction in any disputes arising out or pertaining hereto.