iPod touch/iPod classic - AppleCare Protection Plan

For up to two years from the original purchase date of your iPod touch or iPod classic, the AppleCare Protection Plan gives you direct, one-stop access to Apple's award-winning telephone technical support for questions about using your iPod. And you get global repair coverage — both parts and labor — on your iPod, its battery, and included accessories.

Overview

Service and support from the people who know your iPod best

Every iPod comes with complimentary telephone technical support for 90 days from your iPod purchase and a one-year limited warranty . With the AppleCare Protection Plan, you can extend your service coverage to two years from the iPod purchase date. You can call Apple’s award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.

One stop for technical support

Because Apple designs both iPod and iTunes, it is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

• Direct access to Apple experts
• Global repair coverage 1
• Mail-in repair: Mail in your iPod using a prepaid shipping box provided by Apple
• Carry-in repair: Take your iPod to an Apple Retail Store
• Use with a Mac or PC

Apple hardware coverage

The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Apple hardware coverage includes:

• Your iPod
• Battery 2
• Included earphones and USB cable

Software support included

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of iPod topics, including:

• Using iOS and iCloud for iPod touch
• Syncing with iTunes
• Downloading video and podcasts from the iTunes Store
• HD video recording and FaceTime for iPod touch
• Connecting iPod touch to Wi-Fi networks
• Using Apple-branded iPod touch apps

What’s in the Box

• Getting started guide
• Terms and conditions

Important Note

The AppleCare Protection Plan can be purchased only while your iPod is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.

For more information, read frequently asked questions .

1. Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.
2. Service coverage is available for battery depletion of 50 percent or more from original specification.

AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. The company obligated under the AppleCare Protection Plan in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms at www.apple.com/legal/applecare/appgeos.html

This accessory is compatible with the following:

• iPod touch
  4th generation

• iPod touch
  3rd generation

• iPod touch
  2nd generation

• iPod classic
  120GB 160GB (2009)

• iPod classic
  160GB (2007)